simpleERB uses a third party email service provider (ESP) to deliver emails from your restaurant to customers.
The ESP Mandrill has more than a decade of experience building a world-class email marketing platform that sends billions of emails every month for more than 10 million customers. They handle delivery servers and infrastructure, so we can focus on providing the best electronic reservation book.
Delivering email at large volumes is hard and by utilising an expert ESP we ensure that important messages like booking confirmation emails get delivered to your customers inboxes.
This also means that there is no setup required by you or your web developer, saving you time and money.
All emails are sent with a reply-to address set as your own email address - if your customer replies to the simpleERB email, that reply goes straight to you - not simpleERB.