Advanced Features

Want to use some simpleERB superpowers? Here's how.

Alan Wallace avatar Ronnie Somerville avatar Ruth Broers avatar +2
27 articles in this collection
Written by Alan Wallace, Ronnie Somerville, Ruth Broers and 2 others

Can I take deposits for online widget bookings?

Set up your own specific rules for online widget booking deposits.
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Written by Chelsea
Updated this week

How can I monitor unpaid and over due customer deposits?

Use our deposit reports and booking icons to chase up overdue payments.
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Written by Chelsea
Updated this week

Can we send customers a receipt for their paid booking deposit?

Send deposit receipts from Stripe to customers.
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Written by Chelsea
Updated this week

Can my staff take deposits/card capture for telephone bookings with simpleERB?

How your staff can take customer payment details securely within simpleERB with Stripe.
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Written by Chelsea
Updated this week

How to integrate with Stripe for deposits and payment.

How to set up simpleERB with Stripe to allow deposit payment and credit card capture.
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Written by Chelsea
Updated over a week ago

How do I refund a customers deposit?

Refunding customers booking deposits within simpleERB is easy with a click of a button.
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Written by Chelsea
Updated this week

How can I waive a specific customers deposit?

Waive a specific customers deposit on their booking
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Written by Chelsea
Updated this week

How to set up deposits and credit card capture booking conditions.

How to set specific rules for obtaining deposit and credit card capture for bookings.
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Written by Chelsea
Updated over a week ago

How can I ensure my larger tables are booked last or only for larger parties?

Making changes to tables by ranking their booking preference for covers.
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Written by Chelsea
Updated over a week ago

Why do I have bookings in the unassigned tab?

Bookings can be filtered into the unassigned tab if availability has not been updated
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Written by Chelsea
Updated over a week ago

Forward bookings and business planning

" Pipeline " , "forward bookings report "
Ronnie Somerville avatar
Written by Ronnie Somerville
Updated over a week ago

Override covers for a time slot on a specific date.

How to change the max covers per booking time slot for a specific date.
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Written by Chelsea
Updated over a week ago

Can I take deposits?

Deposits can help reduce no shows
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Written by Chelsea
Updated this week

I want a table which only managers can put a booking on

Configure widget settings to make table non-bookable online
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How to deal with coupon companies

Use offers to reduce the deluge of calls when running a deal
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How do I add offers?

Adding offers which can be booked by customers
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How do I get reviews?

Get feedback directly from customers
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How can simpleERB help me at Christmas?

simpleERB has a number of features which can help make the festive period a bit easier for you.
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

I need to change my layout for a couple of days

simpleERB has a neat trick to cope with seasonal table layouts.
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How to stop repeat no shows

Can I stop someone from booking again?
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

Download your user list and use Facebook Ads with Mailchimp

How to keep your top customers, top customers, using Facebook Ads in Mailchimp
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How can simpleERB help digital and SEO agencies?

simpleERB helps restaurant SEO and marketing
Ruth Broers avatar
Written by Ruth Broers
Updated over a week ago

How do I rank my tables?

I'd rather bookings went on a specific table first. How do I prioritise?
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

Can I see a list of regular customers who haven't visited recently?

Where can I see a list of my disappearing customers?
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How to update your Ts & Cs

Customise your terms and conditions
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

Can I add any custom features to my table layout?

Need to add a stage or dancefloor, but don't know how?
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How does simpleERB send emails from my restaurant to customers?

What SMTP setup or email service provider does simpleERB use to send email from my restaurant?
Alan Wallace avatar
Written by Alan Wallace
Updated over a week ago