One of the first things that you do in simpleERB’s Simple Settings’ “Open Times”

https://app.simpleerb.com/restaurant/setup/simple/opentimes.aspx

is set up what days of the week you are open.


In Advanced Settings’, “Closed Days”,

https://app.simpleerb.com/restaurant/setup/advanced/closeddates.aspx

you can close completely on particular days of the year, say Xmas Day.

You can then decide in “Partial Open Days”
https://app.simpleerb.com/restaurant/setup/advanced/partialopen.aspx

if you are going to be partially closed on a day that you are open, or
conversely, partially open on a day that you have  already closed.


(Note that you do not need to close off days on which you are not open.

So if opening times are Tue-Sun 10-10 you do not need to have Mondays as Closed Days as you are never open. Closed Days/Partial Days are exceptions to the base rules of open times.)

However you can also set up what days/dates/times that people can book via your widget, in Configure Widget”,
https://app.simpleerb.com/restaurant/setup/advanced/widgetconfig/


Here is the way that the rules interact:

If you are closed in Open Times, or Partially Closed then you can’t:

  • take manual telephone or walk in bookings for the days/dates/times that you are closed.
  • people won’t be able to book on the widget for the days/dates/times that you are closed.

So these are the settings that you should do first.

However if you set days/dates/times as Closed  in the “Configure
Widget” setting then these can be different from the ones that you
have set in the settings we have just talked about.

Why have we done this? We have arranged things this way as some
customers want to have times when web bookings are regularly not
available. e.g “No web bookings on a Saturday night, as we get enough walkin business”.

If you have added in your partial open times and the time slots are not showing on your widget, then please take a look at the article below to troubleshoot settings that may be conflicting your set up. 

http://help.simpleerb.com/widget-settings/cant-make-a-booking-on-your-widget



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