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Can't make a booking on your widget?
Can't make a booking on your widget?

Your settings affect what bookings can be taken on your widget.

Ronnie Somerville avatar
Written by Ronnie Somerville
Updated over a week ago

Can't make any booking on the widget for a particular date? Run through this setting checklist;

Check if you have set widget to be closed at

Check what days of the week and times  your restaurant is open at

Check what days you might have set to be closed on at

Check what days you might  be partially closed on at

Check you have set the ability for future booking availability on your widget at

CAN make a booking on widget but CAN'T make a booking for above "x" covers on widget?

Ceck your max covers for a particular time at

Check the minimum time between booking and arrival at

Check any table you might have closed off to web bookings in your table plan at

Check that you don't have a 'partial open day's' setting edit listed with open/close times as 00:00 as this will close out those days.

And remember the widget will only take bookings up to your largest single table. If you want it to take bookings for joined tables you need to set up tables that can be joined at

Ensure your table joins have the correct Minimum/maximum covers e.g, if you wish to take bookings of between 2 and 6, ensure the minimum is set to 2 and the max set to 6. Check this here

Check that all your main restaurant areas don't have a min cover booking size set in the Table Layout setting. Min covers for areas are used for function/event/private areas only that require a min booking size to be allocated to that area.

See our quick view video here for more about widget setup. 

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