simpleERB makes it easy for you to seat WalkIns fast.
See our quick video here or read on for an indepth look.
If you are in the "Grid" view double clicking a "table/time cell" at the current time will open this dialogue box (where simpleERB has chosen the best table according to your rules) and one click has the person seated.
In the "Bookings" view when you have a "Walkin", just click the walking person icon in the top left hand corner, select the time you can seat them and you will be taken to a bookings page that doesn't ask for the normal customer info. Click "Save Booking" and they are in your diary.
(You can revisit their bookings page later if you want to add information about them.)
By logging "WalkIns", it will ensure your online booking widget has live availability for those last minute customers that might book. This way it prevents potential double bookings.
It also helps you record in reports the source of your bookings. This shows you as a pie chart the percentage of your customers who book via online, telephone or walk in. This report will help you to identify your customer audience actions and allow you to tailor your marketing to your customers needs.
For example, if you find that certain booking periods are more WalkIn customers due to seasonal fluctuations it may be beneficial for you to maybe use flyer distribution marketing at these times.