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Managing multi-venue / linked accounts for online bookings

You can control which accounts allow online booking selection in a single widget.

Written by Chelsea


How do multi-venue or linked accounts work on the widget?

We now offer the facility to display on a single widget all multi-venue / linked accounts. This allows customers to select where they would like to book and then updates the widget display to the selected accounts availabilty.
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Some of our users currently manage this for a specific venue location or a specialised booking area.
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How to enable/disable an account for selection in the widget location chain.

This can be managed in Widget Settings > Show in chain location list.

  1. Log in or switch to the specific account you want to exclude from the chain location list.
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  2. Head to the Widget Settings here.
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  3. Locate the section > Show in chain location list. Select 'OFF or ON'. Update the setting by 'Saving changes' at the bottom of the page.
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How can I stop online booking for a certain linked account?

One of your linked accounts may be used to manage a private area or for a special type of service you offer, which you do not want to be bookable online.
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After turning OFF the accounts online chain location to be used in a single widget, you can also close the account from online booking by applying the following;
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​No Web Book - Individual Tables
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In the Table Layout setting here, select and enable 'no web book' for each table to turn off online booking allocation. Find further info about setting this up here.
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​Remove online booking availability
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Within the Widget & Online Availabilty setting here, select each booking area's "All Tables" and set to remove for each recurring day in the week during service hours. Find further info about this here.
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