In simpleERB located on the Diary and Booking view, we have a great feature to log and record daily communication with your team.
As you can see below, the 'manager's day book' is viewable on each date, in the top right hand corner of the Diary and Booking views. This feature is visible to all user access levels. The image below shows the Booking view location, highlighted in the green box.
To view the details that have been added, you need to click the bar to produce a drop-down box.
The 'manager's day book' is ideal to record daily operational notes between managerial staff or highlight operational tasks and issues. All information added is recorded according to the date tab, which makes it useful to track back to certain days to see historical information that was added.
The information added, however, does not identify who has added what text. You would need to manually note who has entered the information if required.
On the 'managers day book', we also record any cancellations made on the present date, which includes cancellations for future bookings. This is helpful to quickly identify large cancellations that you may potentially be able to book in customers that you may have set aside on a waitlist or to enforce any cancellation payment policies you may have in place.
The cancellations (see below), shows the booking information clearly and the time of the cancellation.
See how you can also use the manager day book as an advance waitlist solution here.
If your staff forget to check this, you could note in a 'staff message' to prompt staff to check this daily.