In simpleERB located on the Diary view, we have a great feature for managers/owners logins only to communicate between shift changes.
As you can see below, the 'manager's day book' is viewable on each date only in the diary view. This feature is visible to waiter logins. To view the details that have been added, you need to click the the bar which will produce a drop down box.
The 'manager's day book' is ideal to record daily operational notes between managerial staff. All information added is recorded according to the date tab, which makes it useful to track back to certain days to see the information that was added. This can be useful to track back if any issues arose on specific dates.
The information added, however, does not identify who has added what text. You would need to manually note who has entered the information.
On the 'managers day book' we also record any cancellations made on that date, this includes cancellations for future bookings. This is helpful to quickly identify large cancellations that you may potentially be able to book in customers that you may have set aside on a waitlist or to enforce any cancellation payment policies you may have in place.
The cancellations (see below), shows the booking information clearly and the time of the cancellation.