Customers who book online via your simpleERB widget can also be charged for deposit payment or card capture on bookings to assist with decreasing the amount of 'no shows'. 

All you need to do is once you have set up the Stripe integration, is ensure you have your booking deposit/card capture rules in place. You can set up these rules here within your account and you can find more information on how to do this here

When the customer then books online via the widget, if a deposit/card capture is required for their requested booking date/time, they will be alerted in the blue comment box of the payment requirements. Please see example image below or our quick view video here

After the customer completes the booking details and clicks 'continue', before confirming the booking they will need to tick the booking condition boxes to advise they understand the booking is 'provisional until deposit is paid' and that they accept your terms and conditions of booking. You can see the tick-able boxes in the below image example.

Once the customer confirms and ticks all boxes, they will be given the option to immediately click the payment link to finalise booking or make the payment at a later stage via the link in their booking deposit email that will be generated. See image below of the email sent to customers after booking. 

Please note that currently deposits cannot be enforced at time of booking. You will need to monitor the customer deposit . To find out how to monitor customer deposit status and be on top of this, please click here.


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