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Search results for: deposit

How can I waive a specific customers deposit?

Waive a specific customers deposit on their booking… set to require booking deposits, however, you might not want to make this specific customer pay the deposit… In the IBP you will see a note is recorded to advise that the deposit was overridden by a manager
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Written by Chelsea
Updated over a week ago

Can we send customers a receipt for their paid booking deposit?

Send deposit receipts from Stripe to customers… When a customer makes a successful deposit payment for a booking, you can send them an emailed receipt
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Written by Chelsea
Updated over a week ago

How can I make my restaurant bookings 100% ticketed?

Using our deposit feature you can make every booking prepaid… You can easily do this in simpleERB with our deposit rules using Stripe integration and monitor outstanding… After setting up the Stripe integration (see more information here), you need to go in to the deposit
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Written by Chelsea
Updated over a week ago

How to integrate with Stripe for deposits and payment.

How to set up simpleERB with Stripe to allow deposit payment and credit card capture… We also allow you to hold credit card details for customers rather than taking a deposit straight away… Take a deposit from the customer for a booking
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Written by Chelsea
Updated over a week ago

How to set up deposits and credit card capture booking conditions.

How to set specific rules for obtaining deposit and credit card capture for bookings… Covers Depending on payment requirement (deposit/card capture) for the booking, you need to select… to require a deposit payment of £10 per cover which is due within 7 days of the booking date
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Written by Chelsea
Updated over a week ago

How do I refund a customers deposit?

Refunding customers booking deposits within simpleERB is easy with a click of a button… When you need to refund a customer the booking deposit they previously paid, you can easily do this within… As you can see in the image below, because this customers deposit has been paid successfully there is
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Written by Chelsea
Updated over a week ago

How can I monitor unpaid and overdue customer deposits?

Use our deposit reports and booking icons to chase up overdue payments… It is useful to always set a due by date in the deposit rule so that an auto reminder deposit due email… Within your simpleERB reports section of your account, you can pull a deposit report by date range to
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Written by Chelsea
Updated over a week ago

Can I partially refund a customers deposit?

You might need to partially refund a customers deposit payment due to a drop in numbers prior to the… See from the screenshot below, the Stripe key number is located in the deposit box the customers booking… above the 'refund deposit' button
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Written by Chelsea
Updated over a week ago

Should I actually charge no show customers a deposit or cancellation fee? The maths!

Here we show how to figure out for certain whether you should charge a deposit or cancellation fee… Should I charge a deposit / cancellation fee? The maths!… Certainly not enough to make you give up the deposit / cancellation fee of £/$/€30
Ronnie Somerville avatar
Written by Ronnie Somerville
Updated over a week ago

How to integrate simpleERB with takepayments for customer deposits and card capture.

How to set up your account with takepayments to allow deposit payment and credit card capture… Take a deposit from the customer for a booking… to send auto-deposit reminders for payment
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Written by Chelsea
Updated over a week ago