What happens when a customer pays their deposit or enters their card details after the booking is cancelled?
Booking reinstated – Deposit/card details supplied
This can also be seen in deposit reports here… You will see the following in the deposit reports;
You can see more on deposit/card capture in the… Important: simpleERB has recently made changes to the payment process. We received feedback that some customers were abusing the old process where the payment rule for the booking was not enforced, leaving some customers not making the deposit payment or supplying a card prior to the booking date. See the new enforced process for bookings outlined further in the article. For information about how to monitor existing bookings with a payment rule, please click here