Deposits are a great way of ensuring that customers attend their booking so you avoid the dreaded no show.  

Deposits are flexible and you can set specific amounts based on date or time and party size, you could charge per cover or per table and you can also set deadlines for customers to pay by which you can monitor and chase up. 

All of this is done securely and PCI and SCA (PSD2) compliant so that you don’t have card numbers or payment details lying around or visible to staff. It also usefully helps out your cash flow!

If you don't want to take an actual payment, you can set simpleERB to just take card details and if you need to, you can take payment later in Stripe. This is useful for large party cancellation policies you may want to enforce to pre-empt a no show. 

Click here to find out how to set up payment for customers within simpleERB or see our video here. Click here to see how to set up payment rules for bookings.

Other helpful articles regarding deposits are; 

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