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Advice and answers from the simpleERB Team

Search results for:waitlist
How to add today's bookings to a waitlist.
Our simpleERB waitlist is designed for two situations that might require a 'waitlist' for the current… How to add a customer to the waitlist… See the waitlist button in the screenshot below. ​
Can I keep a record of customers looking to be added to an advanced booking waitlist?
Using the 'manager day book' to keep a waitlist… If you have a customer request to be added to a booking 'Waitlist' and to be contacted if you have a… If you get requests to be added to a waitlist for cancellations you can add them in
What are the benefits of SMS credits in simpleERB?
follow up with a specific customer directly within their booking place Easily notify same day waitlist… similar to a table pager) Notify a customer their request for a table added to the advance waitlist… To use our 'same day' waitlist feature, click here for more information. ​
Where can I record and communicate daily operations to managerial staff?
cancellations that you may potentially be able to book in customers that you may have set aside on a waitlist… See how you can also use the manager day book as an advance waitlist solution here
What features does simpleERB have?
email links SMS custom message prompt to customers (chargeable) SMS late customers or waitlist… Customised and selectable cancellation reasons Yield management Manage same day waitlist… or an advanced waitlist Manage next free tables Move and swap tables easily via Grid view
What features does simpleERB offer Spillover customers?
email links SMS custom message prompt to customers (chargeable) SMS late customers or waitlist… Customised and selectable cancellation reasons Yield management Manage same day waitlist… or an advanced waitlist Manage next free tables Move and swap tables easily via Grid view
How to reduce no shows in your restaurant to near zero.
Manage an advance waitlist Have you ever had a customer ask to be added to a waitlist?… Another great way to minimise no-shows is to begin taking an advance waitlist at your peak periods… To manage a waitlist in simpleERB, please see how here
How can I monitor no shows?
Take advantage of keeping a waitlist on your peak days to refill the table quickly… See how to use simpleERB here to keep a waitlist record
How to view your recent cancelled bookings quickly in diary view.
You can also use this to monitor bookings for an advance waitlist, which the manager day book can also
How does simpleERB help Spillover users?
Monitor cancellations | Advance Booking Waitlist | Waitlist (current date) I want… to manage bad… I want… to create a waitlist In simpleERB you can create an advanced waitlist using the Manager’s… For the current ‘waitlist’ you can add customers bookings to the waitlist feature located in the navigation