Advice and answers from the simpleERB Team

Search results for:waitlist

How to add today's bookings to a waitlist.

Our simpleERB waitlist is designed for two situations that might require a 'waitlist' for the current… How to add a customer to the waitlist… See the waitlist button in the screenshot below

Can I keep a record of customers looking to be added to a booking waitlist?

Using the 'manager day book' to keep a waitlist… If you have a customer request to be added to a booking 'Waitlist' and to be contacted if you have a… If you get requests to be added to a waitlist for cancellations you can add write them in

What are the benefits of SMS credits in simpleERB?

follow up with a specific customer directly within their booking place Easily notify same day waitlist… ready (similar to a table pager) Notify a customer their request for a table added to the advance waitlist… To use our 'same day' waitlist feature, click here for more information

Where can I record and communicate daily operations to managerial staff?

cancellations that you may potentially be able to book in customers that you may have set aside on a waitlist… See how you can also use the manager day book as an advance waitlist solution here

What features does simpleERB offer Spillover customers?

via email links SMS custom message prompt to customers (chargeable) SMS late customers or waitlist… policy Customised and selectable cancellation reasons Yield management Manage same day waitlist… or an advanced waitlist Manage next free tables Move and swap tables easily via Grid view

What features does simpleERB have?

via email links SMS custom message prompt to customers (chargeable) SMS late customers or waitlist… policy Customised and selectable cancellation reasons Yield management Manage same day waitlist… or an advanced waitlist Manage next free tables Move and swap tables easily via Grid view

How to reduce no shows in your restaurant to near zero.

Manage an advance waitlist Have you ever had a customer ask to be added to a waitlist?… Another great way to minimise no shows is to begin taking an advance waitlist at your peak periods… To manage a waitlist in simpleERB, please see how here

How can I monitor no shows?

Take advantage of keeping a waitlist on your peak days to refill the table quickly… See how to use simpleERB here to keep a waitlist record

How to view your recent cancelled bookings quickly in diary view.

You can also use this to monitor bookings for an advance waitlist, which the manager day book can also

How to be prepared for a socially distanced Christmas.

You can easily keep an advance waitlist here or a present-day waitlist here within simpleERB… We suggest maybe adding a section above your online widget to advise guests to call to be added to a waitlist