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Advice and answers from the simpleERB Team
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waitlist
How to add today's bookings to a
waitlist
.
Our simpleERB
waitlist
is designed to help keep track of customers who already have a booked table but… See the
waitlist
button in the screen shot below… You will then be able to see the booking listed in the
waitlist
C
Written by
Chelsea
Updated over a week ago
Can I keep a record of customers looking to be added to a booking
waitlist
?
Please note that this "long term
waitlisting
" is different from the "
Waitlist
" feature in simpleERB which… If you have a customer request to be added to a booking '
Waitlist
' and to be contacted if you have a… If you get requests to be added to a
waitlist
for cancellations you can add write them in
C
Written by
Chelsea
Updated over a week ago
Where can I record and communicate daily operations to managerial staff?
cancellations that you may potentially be able to book in customers that you may have set aside on a
waitlist
C
Written by
Chelsea
Updated over a week ago
What are the benefits of SMS credits in simpleERB?
to follow up with a specific customer directly within their booking place Easily notify same day
waitlist
… ready (similar to a table pager) Notify a customer their request for a table added to the advance
waitlist
… To use our 'same day'
waitlist
feature, click here for more information
C
Written by
Chelsea
Updated over a week ago
How can I monitor no shows?
Take advantage of keeping a
waitlist
on your peak days to refill the table quickly… See how to use simpleERB here to keep a
waitlist
record
C
Written by
Chelsea
Updated over a week ago
How to be prepared for a socially distanced Christmas.
You can easily keep an advance
waitlist
here or a present-day
waitlist
here within simpleERB… Keeping
waitlists
- With limited booking capacity, there may be peak times you appear as fully booked… We suggest maybe adding a section above your online widget to advise guests to call to be added to a
waitlist
C
Written by
Chelsea
Updated over a week ago
What features does simpleERB have?
confirmations to customers SMS confirmations to customers (chargeable) SMS late customers or
waitlist
… securely Take deposits Monitor your restaurant remotely, live Yield management Manage
waitlist
Written by
Phil Smith
Updated over a week ago
How does simpleERB help me?
Monitor cancellations | Advance Booking
Waitlist
|
Waitlist
(current date) I want… to manage bad… you can create an advanced
waitlist
using the Manager’s Day Book or add bookings to the current ‘
waitlist
… For the current ‘
waitlist
’ you can add customers bookings to the
waitlist
feature located in the navigation
C
Written by
Chelsea
Updated over a week ago
Restaurant noshows - take deposits or hold creditcard numbers? Which best?
Eighthly, keep a long term
waitlist
of people who are looking for last minute availability. simpleERB… keeps these in the same Managers Day Book, so you can immediately match up a cancellation with a
waitlist
Written by
Ronnie Somerville
Updated over a week ago
Can I add a 'buffer' time to our table turn time without customers knowing?
In these situations you could use our current
waitlist
feature (see more info here) or if this is a regular
C
Written by
Chelsea
Updated over a week ago