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Advice and answers from the simpleERB Team

Search results for: waitlist

How to add today's bookings to a waitlist.

Our simpleERB waitlist is designed to help keep track of customers who already have a booked table but… See the waitlist button in the screen shot below… You will then be able to see the booking listed in the waitlist
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Written by Chelsea
Updated over a week ago

Can I keep a record of customers looking to be added to a booking waitlist?

Please note that this "long term waitlisting" is different from the "Waitlist" feature in simpleERB which… If you have a customer request to be added to a booking 'Waitlist' and to be contacted if you have a… If you get requests to be added to a waitlist for cancellations you can add write them in
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Written by Chelsea
Updated over a week ago

Where can I record and communicate daily operations to managerial staff?

cancellations that you may potentially be able to book in customers that you may have set aside on a waitlist
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Written by Chelsea
Updated over a week ago

What are the benefits of SMS credits in simpleERB?

to follow up with a specific customer directly within their booking place Easily notify same day waitlist… ready (similar to a table pager) Notify a customer their request for a table added to the advance waitlist… To use our 'same day' waitlist feature, click here for more information
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Written by Chelsea
Updated over a week ago

How can I monitor no shows?

Take advantage of keeping a waitlist on your peak days to refill the table quickly… See how to use simpleERB here to keep a waitlist record
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Written by Chelsea
Updated over a week ago

How to be prepared for a socially distanced Christmas.

You can easily keep an advance waitlist here or a present-day waitlist here within simpleERB… Keeping waitlists - With limited booking capacity, there may be peak times you appear as fully booked… We suggest maybe adding a section above your online widget to advise guests to call to be added to a waitlist
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Written by Chelsea
Updated over a week ago

What features does simpleERB have?

confirmations to customers SMS confirmations to customers (chargeable) SMS late customers or waitlist… securely Take deposits  Monitor your restaurant remotely, live Yield management Manage waitlist
Phil Smith avatar
Written by Phil Smith
Updated over a week ago

How does simpleERB help me?

Monitor cancellations | Advance Booking Waitlist | Waitlist (current date) I want… to manage bad… you can create an advanced waitlist using the Manager’s Day Book or add bookings to the current ‘waitlist… For the current ‘waitlist’ you can add customers bookings to the waitlist feature located in the navigation
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Written by Chelsea
Updated over a week ago

Restaurant noshows - take deposits or hold creditcard numbers? Which best?

Eighthly, keep a long term waitlist of people who are looking for last minute availability. simpleERB… keeps these in the same Managers Day Book, so you can immediately match up a cancellation with a waitlist
Ronnie Somerville avatar
Written by Ronnie Somerville
Updated over a week ago

Can I add a 'buffer' time to our table turn time without customers knowing?

In these situations you could use our current waitlist feature (see more info here) or if this is a regular
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Written by Chelsea
Updated over a week ago