Here's a comprehensive list of what simpleERB can do for you. You don't have to use all the features, just pick and choose the ones you need!
You can get simpleERB up and running for basic booking ability after completing the simple settings and adding your widget to your website.
We have a video playlist here, that shows a quick overview of our features.
Works on any modern browser; no special hardware required or system updates
Get started in as little as 30 minutes
Supports multiple users & devices
No lock-in contract, change your plan type once per month
Standard features ( Available in all plans )
Take web bookings, including web bookings on selected tables only
Four different widget designs to suit your website
Add your logo to the widget and customer message notifications
Process bookings directly from your Google Business profile + Google Maps
Take bookings from social platforms - Facebook/Instagram
Build a customer database ("CRM") with customisable criteria buttons
Set up rules to prevent overbooking
Email confirmations to customers
Customers can cancel and confirm their booking via email links
Automatic email reminders to customers
Automatic SMS reminders to customers (chargeable)
Expected arrivals listed, view the bookings being made
Live cancellation notice, view daily cancellations being made
Managers override of the booking rules
Optimise yield & profits
Print diary view with selectable info
Take telephone bookings, "know" the caller, auto-fill returning customers
Record and seat walkin bookings in two clicks
Prevent "twos on fours", rank your tables
Manage big parties with special set booking conditions
Monitor your restaurant remotely, live updates
Set up a booking cancellation policy
Customised and selectable cancellation reasons
Yield management
Manage same day waitlist or an advanced waitlist
Manage next free tables
Move and swap tables easily via Grid view
See your available tables in Grid view to optimise capacity
"Private" reviews from customers
Generate special or private offers and promotions bookable via widget
Extensive booking data and customer reports to help you analyse your business
Customer export with selectable criteria - full access to data and your CRM
Surface specific future booking types for planning and kitchen prep
See bookings on any smartphone, a downloadable App available for Apple and Android.
Enable children booking fields, and know in advance if children are coming.
"Greeter" Diary view showing expected arrivals on mobile phone
Set tables aside for walk ins only
Pre-set tables joins for large party or customisable via Grid
Restrict joining on certain tables
Override settings for specific day/times/covers to customise festive/seasonal changes
Different stay times (table turn times) for set cover sizes
Link associated restaurants for quick access to switch accounts
Vary floor plans e.g. for Valentines Day
Unlimited number of table creations
Unlimited number of area creations
Export filtered report data to implement in email marketing systems such; Spillover or Mailchimp
Prompt messages for staff and customers
Communicate and record daily operations in 'managers day book'
Deal with coupon companies
Set min booking sizes for private areas
Close out certain tables, time slots and areas from bookings
Quick close out of your online widget availability plus certain tables
Set how far in advance booking notice is required and availability for online widget bookings
Premium features ( Included in Pro plan )Integrate Stripe payment provider gateway with simpleERB
Take payments
Create multiple card or payment requests depending on booking criteria
Prepaid or card capture on booking offers for fixed menus / ticketed events