Here's a comprehensive list of what simpleERB can do for you. You don't have to use all the features, just pick and choose the ones you need!
You can get simpleERB up and running for basic booking ability after completing the simple settings and adding your widget to your website.
We have a video playlist here, that shows a quick overview of our features.
Works on any modern browser; no special hardware required or system updates
Get started in as little as 30 minutes
Supports multiple users & devices
No lock-in contract, change your plan type once per month
Standard features (Available in all plans)
Online Booking
Take web bookings, including web bookings on selected tables only
Customisable online bookign widget, aligned with your branding colours
Take bookings from social platforms - Facebook/Instagram
Process bookings directly from your Google Business profile + Google Maps
Add your logo to the widget and customer message notification
Manage online 'waitlist signup' when there is no online availabilty.
Set how far in advance booking notice is required and availability for online widget bookings
Quick close out of your online widget availability plus certain tables
Manage certain booking areas for online availabilty, selectable by customer via widget.
Enable online 'multiple account locations' booking via a single widget
Customer Management ToolsBuild a customer database ("CRM") with customisable criteria buttons
Email confirmations to customers
Customers can amend, cancel and confirm their booking via email link
Enable feedback/review email
Table & Booking Management Tools'Dark mode' to optimise visibility in low light environments
Set up rules to prevent overbooking
Automatic email booking reminders
Automatic SMS booking reminders (chargeable)
Expected arrivals listed, view the bookings being made
Live cancellation notice, view daily cancellations being made
Managers override of the booking rules
Create and manage voucher/gift codes
Take telephone bookings, "know" the caller, auto-fill returning customers
Record and seat walkin bookings in two clicks
Prevent "twos on fours", rank your tables
Manage big parties with special set booking conditions
Monitor your restaurant remotely, live updates
Set up a booking cancellation policy
Customised and selectable cancellation reasons
Yield management
Manage same day waitlist or an advanced waitlist
Move and swap tables easily via Grid view
See your available tables in Grid view to optimise capacity
Generate special or private offers and promotions bookable via widget
See bookings on any smartphone; a downloadable App available for Apple and Android.
Enable highchair booking fields, and know in advance if requested.
Set tables aside for walk ins only
Pre-set tables joins for large party or customisable via Grid
Restrict joining on certain tables
Override settings for specific day/times/covers to customise festive/seasonal changes
Different stay times (table turn times) for set cover sizes
Link associated restaurants for quick access to switch accounts
Vary floor plans e.g. for Valentine's Day
Unlimited number of table creations
Unlimited number of area creations
Prompt messages for staff and customers
Communicate and record daily operations in 'managers day book'
Deal with coupon companies
Set min booking sizes for private areas
Close out certain tables, time slots and areas from bookings
Data Reports & Analytics
Quick view reporting dashboard - graphical data, key figures
Generate and export customer 'opt-in ' mailing list
Export filtered report data to implement in email marketing systems such as Spillover or Mailchimp
Customer export with selectable criteria - full access to data and your CRM
Print diary view with selectable info
Enable 'backup' daily email booking reports
Monitor 'disappearing customers'
View underbooked timeslots
Export all future bookings
Surface specific future booking types for planning and kitchen prep
Booking data comparison report for financial forecasting
Review customer lead times, booking source trends
Cancellation & Waitlist reports
Premium features (Included in Pro plan)Integrate Stripe payment provider gateway with simpleERB
Take payments
Create multiple card or payment requests depending on booking criteria
Prepaid or card capture on booking offers for fixed menus / ticketed events