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Advice and answers from the simpleERB Team

Search results for:reports
How can I monitor customer payments?
Use our payment reports and booking icons… Within your simpleERB reports section of your account, you can pull a payment report by date range of… Here is a direct link to the report - https://myspace.simpleerb.com/restaurant/reports/ ​ How does
How can I get a report of no shows and cancellations?
Use the Cancellation and No Show Summary in simpleERB reports… In simpleERB reports, select from the 'view all reports' list the Cancellation and No Show Summary… simpleERB reports can assist restaurants with forecasting and identifying where changes could be made
How can I obtain specific customer and booking data reports.
See our extension list of useful reports… You can also access it here - https://myspace.simpleerb.com/restaurant/reports/ ​ When you click this… This will produce a drop down list of all the selectable reports
Can I get a report for all future bookings?
Future Bookings Report… simpleERB has two helpful reports to export all the future bookings listed in your diary
Forward covers and business planning
How to the forward covers booked report can benefit your restaurant… You can get the report at https://myspace.simpleerb.com/restaurant/reports/forwardbookings.aspx ​ See… our quick overview video here about simpleERB reports. ​ ​
How do I download my customer database that have opted in to our mailing list or marketing emails?
To download your customer database, go to reports, expand the list of reports, and choose customer export… See our quick video about simpleERB reports here
How do Quick Info Buttons work
Once you have recorded a few customer bookings using these buttons, you can start exporting the reports… At the top right of the screen when logged in as a manager/owner, you will see a reports option… Open view all reports and select “Customers Export”
Be prepared for Valentine's Day
To download your customer database, go to reports, expand the list of reports and choose customer export… Forward Booking Reports The forward booking report is simple but we believe it is very useful for… You can access the report at; https://myspace.simpleerb.com/restaurant/reports/forwardbookings.aspx
Can I see a list of regular customers who haven't visited recently?
This will allow you to monitor this Booking Option within reports within a customer's booking, to see
How can I monitor no shows?
This can also be surfaced in your customer export reports here. ​ ​… should-i-actually-charge-no-show-customers-a-deposit-or-cancellation-fee-the-maths In your simpleERB reports… See our quick overview video here on more about simpleERB reports