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Advice and answers from the simpleERB Team

Search results for: booking offers

How can online customers identify where they would like to be seated?

Alternatively, restaurants can also use the booking offer setting by creating a different offer for each… Once the booking is confirmed, the selected offer will then appear on the customer booking confirmation… Some are enforcing offers so customers need to choose an area in order to continue with the booking
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Written by Chelsea
Updated over a week ago

How can I add private online booking for a special event or promotion?

simpleERB can allow customers to book online for special events/promotions with private booking offers… simpleERB booking offers can be utilized for events or promotions you might wish to run that come from… You can then set a booking offer with its own allocation and availability and set to 'private only' so
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Written by Chelsea
Updated over a week ago

How can I know what menu the customer wants to dine from prior to their booking date?

The online widget booking customers will be presented with each menu offer to click and book which will… You can also keep consistency by applying the offer to telephone bookings using the offer drop box in… You can set up each menu , including your a la carte in the booking offers setting here
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Written by Chelsea
Updated over a week ago

How do I add offers?

To set up an offer, go to your advanced settings > general > booking offers… Booking offers are great for a one off event you are holding such as a wine tasting or a set menu for… You might not want large tables booking a high discount offer
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Written by Chelsea
Updated over a week ago

Changing to takeaway/delivery only for a period of time during COVID19?

In 'booking offers' enforce your booking offers so that online customers need to choose a booking offer… We have an idea to help you track this in your simpleERB diary using "Booking Offers"… all your booking offers (for example £25 for a set menu meal for two)
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Written by Chelsea
Updated over a week ago

Can I use simpleERB to handle deal companies?

You can use our offers section to create an offer, set the times you want customers to book and give… In advanced settings, go to booking offers… By ticking the private box, this means only people with the voucher or offer instruction can book the
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Written by Chelsea
Updated over a week ago

Can customers select where they wish to be seated when booking online?

Alternatively, restaurants can also use the booking offer setting by creating a different offer for each… Once the booking is confirmed, the selected offer will then appear on the customer booking confirmation… Some are enforcing offers so customers need to choose an area in order to continue with the booking
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Written by Chelsea
Updated over a week ago

How can simpleERB help me to adapt to COVID compliances?

area, you can have customers highlight to you where they wish to be seated using booking offers… You can then easily monitor the bookings coming in to ensure their booking is on a table in the requested… Using booking offers to identity seating preferences | COVID FAQ Collection I want.....to ensure
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Written by Chelsea
Updated over a week ago

How do I use the promotions setting?

Promotions can not be booked by customers online, they are applied by staff to the customers booking… If you wish to have online booking offers for customers to select, see our article here. … We also have an article here that shows you how to use offers to help customers identify where they would
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Written by Chelsea
Updated over a week ago

How simpleERB can assist with planning for busy service periods.

Set these offers to have different booking availability you may require for specific date/days as well… offers Customer messages – add anything customers should be aware of about booking over the festive… offers setting by adding in your different menus to allow customers and staff to notify which option
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Written by Chelsea
Updated over a week ago